Can we have numbers for external security services recorded?

Certainly. If you redirect callers to an external, national control room after closing hours, we will record this number for you very clearly and slowly.

Do the actors pronounce English technical terms correctly?

Yes, terms such as "CCTV", "Access Control", or "Dispatching" are integrated into the Dutch script with a smooth, international flair.

Will the file work on every type of VoIP system?

Absoluut. We leveren de bestanden aan in standaard zakelijke formaten (zoals 8kHz of 16kHz WAV of MP3) zodat ze zonder hapering werken in uw dispatch software.

Can I also add on-hold music?

Do you need on-hold music? You can choose a royalty-free track from our library or leave it out. You will see any surcharge immediately in your total.

Telephone Voices for Security

Authority and composure: crucial in every emergency call

Name: Telefonie voor de Beveiliging
Brand: Voices
Price: 89.00 EUR
Availability: InStock
Rating: 5 (369 reviews)

When customers call about a burglar alarm or fire alert, panic is often close at hand. An aloof or unclear telephone voice increases stress. With an authoritative yet calm welcome message, you guide callers directly to the alarm centre or dispatch, while quotes flow smoothly to administration.

Listen to the voices Request a bespoke quote

Cast the right voice in 1 minute.

Drag your script, audio, or video here for targeted voice suggestions and an instant buy-out calculation.

Google rating5.0/5369 reviewsFor 3CX, control rooms and cloud telephony

Why security firms secure their telephone systems

In the security sector, everything revolves around control, peace of mind and rapid response. Your company receives a mix of calls every day. Private individuals call to arrange the installation of a new CCTV system, but you also receive calls from officers on the scene or panicked customers about a burglar alarm going off. It is crucial that these alarm notifications never end up in the administration’s regular queue. A professional voice menu acts as a digital gatekeeper here, prioritising and organising your incoming communications.

How do you configure this securely?

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Choose an Authoritative Voice
Choose a voice that conveys control, calmness, and absolute professionalism.
Listen to the voices

High-quality design for control rooms

We guide you from A to Z: from script advice to the voice that best fits your company.

Stemacteur bewerkt voice-overtracks in zijn homestudio, microfoon naast het scherm.

Crystal-clear recordings, which are crucial for avoiding mistakes or ambiguities.
Voice-over artists with experience in business and persuasive corporate communications.
Customised files for 3CX and major communications platforms.
Fast turnaround times for system expansions or new procedures.

Telephone scripts for the security sector

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Priority selection menu for the control room

Welcome to [Bedrijfsnaam] Security and alarm systems. To help you as accurately as possible, please listen carefully to the following menu. If you are calling about an active alarm, an urgent system fault, or if you wish to be transferred to the control room, please press 1 immediately. Are you a new customer and would you like a quote for security or CCTV monitoring? Please press 2. For invoicing or maintenance, press 3. For general enquiries, please stay on the line.

Why this script works

1.A concise, formal greeting befitting a security company.
2.To ensure that the control room gives immediate action the highest priority and the fastest response.
3.

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Collega’s aan het werk in een open kantoorruimte

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Frequently Asked Questions for security companies

Do we need a multilingual menu for Brussels?

Yes, if you operate in multilingual or expat regions, an English and French emergency option is crucial for a smooth intervention.

How do we ensure an authoritative tone?

We instruct our voice actors to speak slowly, with gravitas, and with great confidence. This conveys calm and control to the caller.

Is hold music appropriate in our sector?

Authority and composure: crucial in every emergency call

Why security firms secure their telephone systems

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Outside office hours via an external control centre

You have reached [Company Name] Security. Our administrative department is currently closed and will reopen during our opening hours: [Opening Hours]. However, for the safety of our customers, we are available 24 hours a day for emergencies. If your alarm is sounding or you are experiencing a security incident, please press 1. You will then be immediately connected via a secure line to our monitoring centre. For all non-urgent administrative enquiries, please leave a message after the tone.

Why this script works

1.A reassuring message that makes it clear the company never really sleeps.
2.Immediate action and a safe route for customers in an emergency.
3.Clear communication regarding the fact that the administration is temporarily unavailable.