Welkom bij [bedrijfsnaam]. Welcome at [bedrijfsnaam]. Voor Nederlands druk 1 For English press 2
Telephone voice systems & menu options · IT & software
Reduce caller frustration. Efficiently filter support tickets. Project calm during outages.
Drag your script, audio, or video here for targeted voice suggestions and an instant buy-out calculation.
An IT or software company receives a call at the most inconvenient moment: there’s a technical fault, a deadline or a user who’s stuck. It’s at that very moment that the first voice on the line determines whether the caller feels reassured or even more frustrated. A professionally recorded menu system absorbs that tension, directs the enquiry to the right line and keeps your helpdesk free for the real work.
Ensure your IT support calls are quickly directed to the right team.

We record telephone voices, IVR prompts and on-hold messages for support desks, managed service providers, SaaS platforms and system integrators. There’s no complicated process: simply choose a voice, provide your script or use a ready-made template, and you’ll receive a high-quality studio recording that works straight away in 3CX, Microsoft Teams, an Asterisk PBX or your own VoIP solution.

Most support phone systems lose time because every caller comes through on the same line. An invoice query might end up with an engineer who is dealing with a production incident. A clear triage message directs the caller to the correct department beforehand, whether it is technical support, administration, or sales. This ensures that first-line support handles what it can, and second-line support continues its work undisturbed.


Everything is recorded by professional voice actors, in the language your customer expects: Dutch, French, or English, and multilingual within a single menu where appropriate. You will receive the file in the correct format (.wav for most systems, .mp3 where more convenient), at the right volume and without noise. Updates are always possible: we will re-record new opening hours, a changed menu, or a temporary service announcement separately.
We guide you from A to Z: from script advice to the voice that best fits your company.

Studio recording by a professional voice actor, not a synthetic voice.
Supplied in .wav and .mp3 formats, at the correct volume and free from noise.
Ready for 3CX, Microsoft Teams, Asterisk/FreePBX or your own VoIP switchboard.
Available in Dutch, French and English, with all three languages also available in a single drop-down menu.
Updates to opening hours, menu options or service disruption notices are always possible.
Welkom bij [bedrijfsnaam]. Welcome at [bedrijfsnaam]. Voor Nederlands druk 1 For English press 2
Welkom bij [bedrijfsnaam], onze kantoren zijn momenteel gesloten. Enkel voor een dringend technisch probleem druk 1. Opgelet, bij deze oproep kunnen kosten worden aangerekend. Voor alle andere zaken gelieve ons terug te bellen tijdens de kantooruren of een mailtje te sturen naar [e-mailadres].
Bienvenue chez [bedrijfsnaam]. Nos bureaux sont actuellement fermés. Seulement pour un problème technique urgent, appuyez 1. Attention, à cet appel des coûts peuvent être imputés. Pour toute autre question, veuillez nous rappeler pendant les heures de bureau ou envoyer un e-mail à [e-mailadres].
Welcome to [bedrijfsnaam], our offices are currently closed. Only for an urgent technical issue, press 1. Please note: costs may be charged for this call. For all other matters, please call back during office hours or send an e-mail to [e-mailadres].
Dit is het automatische antwoordapparaat van [bedrijfsnaam].
Op maandag, dinsdag en donderdag zijn we open [openingsuren|van 10u tot 18u].
We typically provide .wav files (usually 8 kHz or 16 kHz, mono) for traditional telephone exchanges and .mp3 files where that is more convenient. We tailor the format, sample rate, and volume to your system, whether it is 3CX, Microsoft Teams, Asterisk/FreePBX, or a hosted VoIP solution. Tell us your system and you will receive a file that works straight away.
Yes. We work with native voice actors for Dutch, French, and English. We also record multilingual menus where the caller chooses their language first. For a Belgian support line, an NL/FR/EN menu is the most requested setup. We are happy to advise you on the order and wording for each language.
For expected situations, we provide a set of messages in advance. You can activate these yourself in your system. This includes a general triage message, an incident notification, and an out-of-hours text. In case of a fault, you can immediately activate the correct message without waiting for a recording. For a specific, new text, we record it separately and deliver the file as quickly as possible.
Absolutely. Each example contains clear placeholders such as [Company Name] and [Service/Platform Name]. You fill these in with your own details. You copy the text, adjust the placeholders, and use it as a script for the recording. Would you prefer us to help you think about the right tone? We do this as standard with every order.
Updates are always possible. We re-record new opening hours, an extra menu option, or a temporary message separately. We use the same voice and style as your existing menu so everything sounds consistent. This ensures your telephony system continues to evolve with your services.
For IT and software, a calm, clear, and competent voice works best. This projects calm and control, especially when the caller is stressed. You can choose from our voices and listen to demos. We are happy to help you choose the tone that suits your brand and target audience.
Do you need on-hold music? You can choose a royalty-free track from our library or leave it out. You will see any surcharge immediately in your total.
Direct contact met de beste Vlaamse en internationale voice-overs voor elk project.
~6 · Gemengd
Feestdagboodschap voor it & software
Welcome at [bedrijfsnaam]. We are currently closed for a national holiday. Thank you for your call.
~17 · Gemengd
Gesloten-boodschap voor it & software
Hello, you have reached [bedrijfsnaam]. We cannot answer your call right now. We can be reached by phone during the corona crisis [openingsuren|Monday from 2PM to 4PM and Tuesday through Saturday from 10 AM to 1 PM]. Thank you for your call.
~14 · Gemengd
Gesloten-boodschap voor it & software
Hello, you have reached [bedrijfsnaam]. We cannot answer your call right now. You can reach us by phone during our opening hours. You can find this on our website [website]. Thank you for your call.
~6 · Gemengd
Keuzemenu voor it & software
For our payroll team press 4 to leave a message or send an email to [e-mailadres]
~5 · Gemengd
Keuzemenu voor it & software
Press 1 for Technical Assistance Press 2 for Sales Press 3 for Accounts
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Keuzemenu voor it & software
De keuze 1 en 2 worden pas gegeven nadat de klant keuze 1 of 2 intoetst.
~9 · Gemengd
Keuzemenu voor it & software
Welcome to [bedrijfsnaam]. Resellers or third parties with access to our support portal, please press 1 Not a reseller? Please press 2
~24 · Gemengd
Keuzemenu voor it & software
The best way we can be of service is when you fill out the contact form on our website [website]. If you still want to speak to someone: for technical questions and issues, please press 1 and you're directed to the first available person. For sales and administration, please press 2 and you're directed to the first available person
~8 · Gemengd
Keuzemenu voor it & software
Customer Service press 1 Finance press 2 Purchase department for suppliers press 3 [bedrijfsnaam] press 4 Others press 5
Telefoniedemo · meertalig keuzemenu
Welkom bij [Bedrijfsnaam] IT Support. Om u zo snel mogelijk te helpen, vragen we u uw klantnummer bij de hand te houden. Kies 1 voor technische ondersteuning. Kies 2 voor administratie. Kies 3 voor sales. Blijft u aan de lijn, een engineer helpt u zo verder.