A pleasant wait
Make the most of waiting times with royalty-free music and friendly, reassuring voice-overs. Fewer call drop-offs guaranteed.
Drag your script, audio, or video here for targeted voice suggestions and an instant buy-out calculation.
A hold message featuring hold music is played when callers are in a queue or are put on hold. By combining a pleasant musical atmosphere with a reassuring voice, you can reduce the perceived waiting time and prevent callers from hanging up prematurely.
Callers stay on the line longer if they know they haven’t been forgotten.
With our royalty-free music, you can avoid expensive bills from copyright organisations.
Be honest about how busy you are so that the caller will be understanding.
Nobody likes waiting. But with the right mix of royalty-free music and an occasional message (‘We’ll assist you as soon as possible’), you can make the wait much more pleasant and maintain a professional image, even at peak times.
Select a track from our royalty-free library and pair it with a voice.
Please specify what we should say and how often the message should be repeated.
You will receive a single mixed file (music + voice) that is ready to use straight away for your call group.
We guide you from A to Z: from script advice to the voice that best fits your company.
Royalty-free on-hold music
Professional voice-over mix
Playback-ready audio file (seamless transition)
Volume perfectly matched to call quality
Certificate of royalty-free use (if required)
Thank you for your patience. All our staff are currently on the phone. Please stay on the line; we’ll assist you as soon as possible.
Why this script works
Thank you for calling [Company Name]. Please hold for a moment; we’ll put you through as soon as possible. In the meantime, you’ll find plenty of answers on our website.
Why this script works
This is music for which you do not pay recurring fees to copyright organisations. You buy or use the file once, and this includes the licence for use in your phone system.
We recommend repeating the spoken message approximately every 30 to 45 seconds. More frequent messages can irritate callers. Less frequent messages can make callers feel the connection has dropped.
That depends on your phone system, like 3CX or Teams. The system itself generates the numbers, such as 'You are the first in the queue'. We provide the static audio and hold music, and your system overlays this with the number announcements.
Examples include: 'All our team members are currently busy, please hold the line', or 'It's very busy right now, we'll help you as soon as we can.'
Yes, this is what we call a promotional message or 'on-hold marketing'. It's an ideal way to let callers know about your new services or answer frequently asked questions, such as your opening hours, while they wait.
Do you need on-hold music? You can choose a royalty-free track from our library or leave it out. You will see any surcharge immediately in your total.
Direct contact met de beste Vlaamse en internationale voice-overs voor elk project.
