How long should a welcome message be?

We advise physiotherapists to keep the message under half a minute. People in pain want to know immediately if they can leave a voicemail.

Can we choose the background music ourselves?

Absolutely. We deliver a dry and crystal-clear audio file. You can easily manage the music through the settings in your practice's central system.

Is there a minimum number of texts to order?

No, whether you only want an answering machine message for outside business hours or a full automated menu with five options, every job is handled professionally.

Can I also add on-hold music?

Do you need on-hold music? You can choose a royalty-free track from our library or leave it out. You will see any surcharge immediately in your total.

Telephone consultations for physiotherapists

Patient care without the stress of phone calls in your practice

Name: Telefonie voor de Kinesist
Brand: Voices
Price: 89.00 EUR
Availability: InStock
Rating: 5 (369 reviews)

Interrupting a strenuous rehabilitation session for a phone call is annoying for the patient and inconvenient for you. With a well-thought-out phone reception, you can ask new patients to wait or direct them to an online calendar. You can also process cancellations clearly via your answering machine.

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Cast the right voice in 1 minute.

Drag your script, audio, or video here for targeted voice suggestions and an instant buy-out calculation.

Google rating5.0/5369 reviewsReady for immediate use on any practice switchboard

Why physiotherapists choose professional telephony

As a physiotherapist, you spend most of your day working physically with patients. Washing your hands and interrupting treatments to answer the phone detracts from your focus and the quality of your work. What’s more, it’s often unnecessary, as many calls are simply about booking or rescheduling appointments. By equipping your practice with a professional and well-designed automated menu, you can handle these administrative calls efficiently without leaving your patients waiting.

A professional practice reception in 3 steps

A professional telephone voice conveys medical expertise and instils confidence. You can easily let callers know that you are currently seeing a patient and offer them the option to leave a message or be redirected to a digital patient portal. Even if patients need to cancel due to sudden illness or pain, a professional voicemail ensures that these messages are handled efficiently, so that your group practice’s diary remains organised and you do not lose revenue due to missed communications.

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Choose a reliable and calm voice from our extensive pool. We have the right voice for every medical practice.
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What you’ll receive from Voices

We guide you from A to Z: from script advice to the voice that best fits your company.

Stemacteur bewerkt voice-overtracks in zijn homestudio, microfoon naast het scherm.

Top-quality audio, edited and normalised.
Ready-to-use for cloud-based PBX systems and SIP trunks.
Fast delivery times to ensure your workflow isn’t disrupted.
Medical terminology pronounced correctly and clearly.
Completely royalty-free audio files.

Scripts for physiotherapists

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Treatment in progress and online referral

Welcome to the physiotherapy practice of [Company Name]. To provide our patients with the best possible care, we prefer not to interrupt our treatment sessions. The practice is currently very busy. To book an appointment, please use the online calendar on our website. For any other enquiries, or if you wish to cancel an appointment for today, please leave a message after the tone. Please record your name clearly, and we will call you back as soon as possible.

Why this script works

1.A clear and welcoming message that immediately explains why the call cannot be answered.
2.Immediate action is required to ensure appointments are made via the website.
3.

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Collega’s aan het werk in een open kantoorruimte

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Frequently asked questions about physiotherapy

How do we manage changing colleagues and specialisms?

For a group practice, you can easily create a selection menu. Callers then choose between sports physiotherapy, pelvic floor therapy, or manual therapy.

Does this work with our online practice calendar software?

You upload the audio file to your physical or VoIP phone system. From there, the voice guides people to your digital calendar.

Do you pronounce doctors' names correctly?

Patient care without the stress of phone calls in your practice

Why physiotherapists choose professional telephony

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Patient intake freeze and options menu

Welcome to the [Company Name] group practice. To ensure we can assist you effectively, please listen carefully to the following menu. Due to high demand, we are currently not accepting new patients for routine treatment. If you are already a patient and wish to change a booked appointment, please press 1. If you have been referred for urgent post-operative rehabilitation, please press 2. For questions for your treating physiotherapist, please press 3 and we will put you through.

Why this script works

1.A formal and clear greeting befitting a large, professional practice.
2.Immediate action to ensure urgent rehabilitation, thereby maintaining the priority given to operations.
3.Managing expectations regarding the patient intake freeze, which prevents endless discussions on the phone.