Sound just as professional as the IT solutions you provide.

For anticipated situations, we provide a set of pre-recorded messages in advance that you can activate yourself via your control centre: a general triage message, an incident report and an out-of-office hours message. This means that, in the event of a fault, you can immediately put the correct message live without having to wait for a recording. For a specific, new message, we’ll record it separately and deliver the file to you as soon as possible.

Certainly. Each example contains clear placeholders such as [Company Name] and [Service/Platform Name] which you can fill in with your own details. You copy the text, adjust the placeholders and use it as a draft for the recording. Would you prefer us to help you find the right tone? We do that as standard for every assignment.

Updates are always possible. Whether it’s new opening hours, an additional menu option or a temporary message, we’ll record these separately, using the same voices and style as your existing menu, so that everything sounds consistent. This ensures your telephone service continues to evolve alongside your business.

When it comes to IT and software, a calm, clear and competent voice works best: it conveys a sense of calm and control, particularly when the caller is stressed. You can choose from our range of voices and listen to demos; we’re happy to help you select the tone that suits your brand and your target audience.

Want hold music? Pick a royalty-free track from our library or skip it. Any surcharge shows in your total right away.