Blog: voice-over insights and practice

Coolblue: 5 lessen in klantvriendelijkheid | Voices.be

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Coolblue: 5 lessons in customer service

Inspiration from customer-centric communication: lessons from effective service dialogues that can be applied to scripts and the telephone experience.

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SLV Belgium: Een professioneel jasje voor B2B | Voices.be

Case study

SLV Belgium: A professional look for B2B

Why an international lighting manufacturer chose the speed and quality of Voices.be.

CREO | The first impression

Why telephone reception is an educational institution's most important calling card.

NKC | Evolution in audio

How technological progress and a personal touch go hand in hand in customer service.

SKYGGE | Professionalisering via audio | Voices.be

SKYGGE | Professionalisation through audio

How co-manager An Casters creates an unforgettable first impression with a professional phone system.

ACLVB: Van 140 stemmen naar één warm onthaal | Voices.be

ACLVB: From 140 voices to a warm welcome

How the liberal trade union gives tens of thousands of callers a year a professional first impression, thanks to Voices.be.

Tips

Gesloten tijdens Eindejaar? Zo stelt u een out-of-office in. | Voices.be

Closed for the festive period? Here's how to set your out of office.

Taking a break over the festive season or for your annual holiday? ## Don't forget your out-of-office message for your phone system Enjoying a well-deserved holiday with your st…

5 tips om te scoren met het antwoordapparaat | Voices.be

Guides

Hoe stel ik een keuzemenu in? | Voices.be

How to Set Up a Call Menu

Why do you need a call menu? If your company has many departments, or customers often have varied questions, a call menu for your phone system is ideal.

Een goed keuzemenu schrijven in 5 vragen. | Voices.be

Agency

Telefoonscripts voor een schoonmaakbedrijf: 5 heldere bouwstenen

Bekijk hoe doordachte telefoonscripts voor een schoonmaakbedrijf zorgen voor rust, duidelijkheid en vertrouwen bij elke beller.

Een medewerker met een headset aan een bureau met een telefoonscript, bouwtekeningen en een gele helm.

Telephony

Trends in Audio: Van Tesla tot de Premier | Voices.be

Audio Trends: From Tesla to the Prime Minister

How Voices.be is setting the standard for audio branding for the largest brands and organisations in the Benelux.

Voorbeeldteksten voor je telefooncentrale | Voices.be

Commercial

Paid Media

You are in the paid-media journey: commercial voice-over with broadcast rights and buy-out.

Voice-over voor commercials

Article

Spoke-hero Test Article: Telephony for a GP Practice

Test article for the Spoke-hero proof of concept. Example telephony text for a GP practice.

Johfrah Lefebvre

5 tips for a winning voicemail greeting

Can you increase sales through your phone menu? Of course you can. I record the scripts for the phone systems of many businesses, both large and small. If you call as a customer…

Gesloten in de Paasvakantie? Stel een out-of-office in. | Voices.be

Closed over Easter? Set an out-of-office.

Closed for the Easter holidays? The webshop Wafeltjes.be had the idea of ordering a voicemail message from us for the Easter break, enabling them to make customers aware of...

Afwezigheidsmeldingen voor je telefoon. | Voices.be

Out-of-office messages for your phone

Absence message for your phone. Hello and welcome. All our staff are currently busy.

Maak de perfecte voicemailtekst met onze tips & tricks! | Voices.be

Create the Perfect Voicemail Script with Our Tips and Tricks

Planning to order a professional voicemail message from Voices? You'll want to keep a few things in mind. For example, if you're offering a menu with different options...

Tips voor je klantenservice in 2026 | Voices.be

Customer service tips for 2026

Tips for better telephone customer service: short scripts, empathy and clear expectations, without overstretching your team.

How to write a good menu in 5 questions.

Do you have a phone menu? And is it the first thing callers hear when they call? Then it's important to keep it as clear and efficient as possible. Of course, you will want...

Een professionele vakantie voicemail instellen doet u zo | Voices.be

How to set up a professional holiday voicemail

Set up a professional voicemail. I’m going on holiday and I’m taking with me… peace of mind. And that is exactly what you get when you can pause both your email and your work ph…

How do we pronounce it?

Help with pronunciation and wording for scripts, telephony and clear voice-over texts.

Zo spreek je een zakelijk voicemailbericht in | Voices.be

How to record a professional voicemail message

Professional business voicemail recording: why tone and structure matter and how to immediately reassure callers.

Storytelling in voice-over

Storytelling: practical guidance, tips and next steps on voices.be, the official channel for Voices Agency, Studio and Academy.

Article

Telefoonscripts voor een bouwbedrijf: 5 heldere stappen

Praktische telefoonscripts voor aannemers en bouwbedrijven: ontdek hoe je met 5 stappen rust brengt aan de lijn en professioneel overkomt.

Test

Test: practical information, tips and next steps on voices.be, the official Voices channel for Agency, Studio and Academy.

Pronunciation

Pronunciation guide and tips for natural, intelligible telephone and voice-over texts.

All about voice-overs

Voice-over: practical information, tips and next steps on voices.be, the official Voices channel for Agency, Studio and Academy.

Voices Studio - Feedback

Share your feedback on your experience with Voices Studio so we can refine our offering.

Sample Texts for Your Phone System

Need inspiration? Use our proven texts as a starting point for your own message. Copy, paste, and adapt them.

Wachtmuziek: De psychologie achter het wachten | Voices.be

Hold Music: The Psychology of Waiting

Music or silence on the phone? Discover why the right hold music has a therapeutic effect and eliminates customer frustration.

Stem gezocht voor telefoonboodschappen? | Voices.be

Looking for a voice for your phone messages?

Why a professional voice makes the difference in your Interactive Voice Response (IVR) system.