How do I order a phone message?

Pick a voice you like for your phone system. Enter your texts. You can also use our simple text generator. Add hold music if you want. Within 3 days at most, you receive the finished audio files.

How does ordering work?

Here is how it works: 1. Listen to the demos and pick a voice for your phone system. 2. Enter your texts. You can also use our simple text generator. 3. Add hold music if you want. 4. Pay securely with Bancontact, iDEAL or credit card. Within 3 days at most, you receive the finished audio files by email.

What does a professional phone message cost?

The price depends on how long your text is and which message you need (welcome, menu or hold). As soon as you pick a voice, you see what it costs. Hold music is optional.

How much does a professional voice-over cost?

The price depends on three factors: the medium (corporate video, radio advert, telephony), the licence duration (1 year, unlimited) and the script length . With Voices, you see the exact price per voice artist before you order. No surprises later on. A short corporate video starts from a modest amount. A radio advert with national reach costs more due to the buyout (broadcasting rights). Telephone messages are generally the most affordable. Tip: enter your script for the voice of your choice and you will instantly see the cost.

What exactly does a buy-out entail in voice-over?

A buy-out is the right to use your recording on a medium (radio, TV, online, telephony) for an agreed period. You'll see it reflected in your price before payment on /tarieven/ . Learn more: buy-out explained · dictionary .

Is a home demo as good as a studio demo?

The demo on the profile is your reference. Professional home studios deliver quality suitable for TV, radio, online, and telephony. You explicitly schedule live direction or an external studio in your brief. More: home demo versus studio .

What does a professional telephone message cost?

A welcome message or phone menu from a professional voice is surprisingly affordable. The price depends on the length of your text and the type of message (welcome message, phone menu, on-hold message). At Voices, you can see the price instantly for your chosen voice. On-hold music from our library can be added separately. Most clients receive their audio within 1 to 2 working days.

Can I provide my own music?

Yes, you can! You can add your own audio file using the upload button. Please ensure you have the correct broadcasting rights for any music you provide.

How much does it cost to add music on hold?

Adding a track from our library costs a one-off fee of €59. This gives you unlimited usage rights for your project.

Are the tracks optimised for telephony?

Absolutely. All our on-hold music is specially mixed and optimised for the frequency range of telephone systems (300Hz - 3400Hz), so it always sounds clear.

13 Feb 2026

1 min read

Hold music that works

Music is the heartbeat of your queue. Choose the right atmosphere and reduce the perceived waiting time.

Music is the heartbeat of your waiting queue. Choose the right atmosphere and reduce the perceived waiting time.

Terms used in this article

Short definitions that help you decide faster.

Outside office hours

A message that plays when you do not answer outside of opening hours, with a next step for the caller.

Out of office

A message stating that you are temporarily unavailable and when you will return, including an alternative contact channel.

Phone menu

IVR selection menu with options ("press 1", "press 2"). Helps callers reach the correct service more quickly.

Telephony

Voice-overs for telephone menus, messages on hold, and voicemails. We charge per prompt (one short message) or per word, depending on the scope.

For larger telephony projects (multi-level IVR, multilingual, holiday and public holiday messages), we provide a package price.

Hold music

Music while waiting. Technically, this must be suitable for telephone systems (quality/codec).

Hold music that works

Terms used in this article

What customers say

Listen to our voices

Emma

Sean

Mike

Sarah

Phone Scripts for a Food Company: 5 Rules for a Smooth Menu

Phone Scripts for a Fashion Company: 5 Steps to a Strong Brand Experience

Phone Scripts for a Printing Company: 5 Points That Deliver Results

Perfect speaking in 1 day: myth or achievable skill?

Stay in the loop via Google

Listen to our voices

Emma

Sean

Mike

Sarah