What is the ideal length for a business voicemail?

Keep the basic text between 15 and 25 seconds. This is ample time to state your company name, briefly explain why you are unavailable, and invite the caller to leave their details.

Do we need to record our voicemail messages bilingually in Belgium?

In a multilingual market like Brussels, or for companies with national customers, a bilingual setup (Dutch and French) is often recommended. Have both languages recorded by the same multilingual voice actor, or by two voices with a similar style, to ensure a natural overall sound.

Which audio files does our telephone system require?

That depends on your telephony system or VoIP exchange. We usually deliver audio in uncompressed WAV quality (often 8 kHz or 16 kHz mono for telephony), so your system can load the file without quality loss. Would you like to discuss the right tone for your telephony, or are you looking for a suitable voice over who can record your texts clearly and without hassle? Please feel free to contact us, and we'll look together at what suits your organisation. [FAQ_BLOCK]

What does a professional phone message cost?

The price depends on how long your text is and which message you need (welcome, menu or hold). As soon as you pick a voice, you see what it costs. Hold music is optional.

How much does a professional voice-over cost?

The price depends on three factors: the medium (corporate video, radio advert, telephony), the licence duration (1 year, unlimited) and the script length . With Voices, you see the exact price per voice artist before you order. No surprises later on. A short corporate video starts from a modest amount. A radio advert with national reach costs more due to the buyout (broadcasting rights). Telephone messages are generally the most affordable. Tip: enter your script for the voice of your choice and you will instantly see the cost.

What exactly does a buy-out entail in voice-over?

A buy-out is the right to use your recording on a medium (radio, TV, online, telephony) for an agreed period. You'll see it reflected in your price before payment on /tarieven/ . Learn more: buy-out explained · dictionary .

Is a home demo as good as a studio demo?

The demo on the profile is your reference. Professional home studios deliver quality suitable for TV, radio, online, and telephony. You explicitly schedule live direction or an external studio in your brief. More: home demo versus studio .

What does a professional telephone message cost?

A welcome message or phone menu from a professional voice is surprisingly affordable. The price depends on the length of your text and the type of message (welcome message, phone menu, on-hold message). At Voices, you can see the price instantly for your chosen voice. On-hold music from our library can be added separately. Most clients receive their audio within 1 to 2 working days.

Do you work with AI voices?

No. Voices works exclusively with real, professional voice actors . Each recording is expertly crafted: spoken in a professional studio, with a keen sense of tone, timing and intention. Why not AI? A human voice conveys emotion, nuance and authenticity that no algorithm can match. That’s what makes the difference in a radio commercial, a corporate presentation or a telephone message where your customer needs to feel welcome. All the voices on our website are real people. You hear exactly who you’re booking.

Are the tracks optimised for telephony?

Absolutely. All our on-hold music is specially mixed and optimised for the frequency range of telephone systems (300Hz - 3400Hz), so it always sounds clear.

Professional Voicemail: 5 Myths About Your Phone Accessibility

Professional Voicemail: 5 Myths About Your Phone Accessibility | Voices

Myth 2: 'The more information in your welcome message, the better'

What is true: a caller wants help as quickly as possible. They do not want to listen to a list of all your services.

When people call and reach a voicemail, they already feel a slight frustration. This is because they could not speak to anyone directly. If you then keep them occupied for a minute and a half with opening hours, fax numbers, website addresses, and general company information, they will hang up in frustration.

Keep it simple and functional. Make sure these three elements are clearly present:

Confirmation that the caller has reached the correct company.
The reason you cannot answer at this moment (outside office hours or busy).
What the caller can do next (leave a message, send an email, or try again later).

Myth 3: 'A robot voice or standard message is perfectly fine for B2B'

What is true: impersonal computer language immediately creates distrust with valuable contacts.

Your telecom provider's standard built-in voice ('The subscriber you are trying to reach...') shows a lack of interest. It gives the impression of a sole trader who does not have things in order, or a sluggish multinational where no one is reachable. B2B relationships are about personal trust and clear agreements.

A warm, human voice encourages callers to actually leave a message instead of immediately hanging up. In our database of 94 professional voices, we hear daily how a targeted tone of voice makes all the difference. A Flemish voice like Marilyn sounds spontaneous and friendly for a local office in Belgium. Meanwhile, a multilingual voice like Petra suits companies that communicate with clients in French, German, or English.

Myth 4: 'Once we record something, it is set for years'

What is true: your telephony should adapt to the reality of your business.

Many businesses record a message once and then never look at it again. The result? A voicemail that still refers to New Year's closing days during the summer holidays. This appears sloppy and shows little respect for your customer's time.Professional telephony uses a modular system. You have a standard welcome message, plus separate messages for holidays, bank holidays, or exceptional business closures. Because your script is well-structured beforehand, a voice actor can quickly record variations in the exact same tone and audio quality, without you having to reconfigure your entire system.

Myth 5: "A voicemail just costs money and offers no return"

Here's what's true: a well-designed menu and answering machine prevents direct loss of sales.

Callers with an urgent question or quote request will often call a competitor if they don't get through. A professionally set up voicemail with a clear promise (for example: "Please leave your name and number; we will call you back within two hours") retains that lead. It shows you are organised and take your communication seriously. Customers like Dimitry confirm this in their reviews: fast service and delivery that seamlessly meets their needs immediately builds trust.

Frequently asked questions

Short and to the point. Click to see the answer.

What does a professional phone message cost?: The price depends on how long your text is and which message you need (welcome, menu or hold). As soon as you pick a voice, you see what it costs. Hold music is optional.
How much does a professional voice-over cost?: The price depends on three factors: the medium (corporate video, radio advert, telephony), the licence duration (1 year, unlimited) and the script length. With Voices, you see the exact price per voice artist before you order. No surprises later on.
A short corporate video starts from a modest amount. A radio advert with national reach costs more due to the buyout (broadcasting rights). Telephone messages are generally the most affordable.
Tip: enter your script for the voice of your choice and you will instantly see the cost.
What exactly does a buy-out entail in voice-over?: A buy-out is the right to use your recording on a medium (radio, TV, online, telephony) for an agreed period. You'll see it reflected in your price before payment on /tarieven/.
Learn more: buy-out explained · dictionary.
Is a home demo as good as a studio demo?: The demo on the profile is your reference. Professional home studios deliver quality suitable for TV, radio, online, and telephony. You explicitly schedule live direction or an external studio in your brief. More: home demo versus studio.
What does a professional telephone message cost?: A welcome message or phone menu from a professional voice is surprisingly affordable. The price depends on the length of your text and the type of message (welcome message, phone menu, on-hold message).
At Voices, you can see the price instantly for your chosen voice. On-hold music from our library can be added separately. Most clients receive their audio within 1 to 2 working days.
Do you work with AI voices?: No. Voices works exclusively with real, professional voice actors. Each recording is expertly crafted: spoken in a professional studio, with a keen sense of tone, timing and intention.
Why not AI? A human voice conveys emotion, nuance and authenticity that no algorithm can match. That’s what makes the difference in a radio commercial, a corporate presentation or a telephone message where your customer needs to feel welcome.
All the voices on our website are real people. You hear exactly who you’re booking.
Are the tracks optimised for telephony?: Absolutely. All our on-hold music is specially mixed and optimised for the frequency range of telephone systems (300Hz - 3400Hz), so it always sounds clear.
How does the ordering process work?: It's simple, in 4 steps: 1. Paste your script into the calculator or upload your text. 2. Select where the audio will be used (e.g. online, TV, or telephony). 3. Add any direction for the voice actor. 4. Pay securely using Bancontact, iDEAL or credit card. The voice actor then heads into the studio and delivers the finished audio directly to your inbox.
Do you also record voice prompts for IVR and phone systems?: Yes, we can record complete phone menus (IVR) for your telephone system. You provide the options you need, and we will ensure that everything is recorded clearly and professionally. This is ideal for businesses with multiple departments.
How much does a voice-over cost?: The price of a voice-over depends on the length of your script and its intended use (e.g. online, TV, or telephony). Our voice artists start from €89. To find out the exact rate, you can simply enter your script into our price calculator.