Phone selection guide: a step-by-step guide to making the right choice

When should you opt for a telephone menu?

A professional voice-over is worthwhile whenever you need your brand, product or service to come across as professional. Consider:

• Telephone systems and voicemail that instantly inspire confidence
• Advertising and social media where pace and pronunciation matter
• E-learning and explanatory videos that remain clear after multiple listens
• Multilingual campaigns where a single voice is used across all touchpoints

If you’re still using a generic stock voice or a colleague behind the microphone, you’ll often notice a drop in attention or a less professional impression.

What makes a good telephone menu?

Three factors determine the result:

1. Pronunciation and rhythm: no rushed delivery, but natural breathing and emphasis
2. Alignment with your target audience: tone and pace suit the brand and channel
3. Technical quality: broadcast-quality, consistent volume, no background noise

At Voices, you can listen to several demos for each voice straight away, so you don’t have to guess which telephone menu voice suits your script.

How does it work in practice?

The process has been deliberately kept short:

• You choose a voice from the overview and listen to relevant demos
• You upload your script or briefing; we fine-tune the pace and pronunciation
• You receive a finished audio file, ready for telephone recordings, adverts or online use

Do you need multiple versions (short/long, Dutch/French)? We’ll schedule them as a single job, without you having to explain what your brand does all over again.

Costs, turnaround time and quality

Transparent pricing and fixed turnaround times are standard for a professional voice-over service. You pay per job, not per search query. For urgent requests, we’ll confirm the cost in advance, so you won’t face any surprises after delivery.

We check quality in two stages: a content check for pronunciation and a technical check for loudness and file format. This helps you avoid last-minute re-recordings.

Frequently Asked Questions

Can I compare multiple voices for a telephone menu?

Yes. In the voice overview, you can filter by language, style and use (telephony, commercial, e-learning). Listen to demos side by side and save your favourites for your team.

Do you also provide text, or just audio?

As standard, we provide audio based on your script. If you don’t have a finalised script yet, you can first have a test recording made so you know what the voice sounds like before finalising the full script.

How quickly is a recording available?

For many standard assignments, there is a fixed turnaround time in working days. Rush orders are possible if the schedule allows; we’ll discuss this before you pay.

Next step

Ready to use a professional telephone menu? Take a look at the telephone menu recording overview, listen to demos and start your order once your voice and briefing are ready.