From International Emmy Award winner to the trusted voice of Tesla and Samsung. Discover the story of Johfrah Lefebvre.
13 Feb 2026
1 min read
Johfrah Lefebvre: The voice behind the story
From International Emmy Award-winner to the trusted voice of Tesla and Samsung. Discover the story of Johfrah Lefebvre.
Terms used in this article
Short definitions that help you decide faster.
An IVR (Interactive Voice Response) is an automated telephone system that allows callers to make choices in a menu via their keypad or voice.
Why is a good IVR voice important?
An IVR is often a customer's first point of contact with your company. A warm, professional voice in your menu ensures:
- Reduced frustration: Clear instructions help callers reach the right department faster.
- Professional image: Instead of a robotic standard voice, you project authority and friendliness.
- Efficiency: Your team is only connected with relevant enquiries.
At Voices.be, we ensure your IVR scripts are not only technically perfect (8kHz), but also sound human and inviting.
















