Voiceovers for IVR Systems.
Configure your business telephony with professional voiceovers and bespoke menu options.
Quick Summary
- A clear voicemail saves time and prevents missed leads.
- Always provide a specific callback promise or an alternative channel (email, form).
- A professional voice builds trust, even outside office hours.
Basic Rules for Every Script
- Concise: a maximum of 20-25 seconds per message.
- Clear: company name, expectation, and next step.
- Human: warm tone, no jargon.
Three Templates That Almost Always Work
Office Hours
Welcome to [Company Name]. We are currently unable to take your call. Please leave your name, number, and a brief message. We will call you back on the next working day.
Out of Office Hours
Welcome to [Company Name]. We are currently closed. Please leave a message or email us at [email address].
Menu Options
- Sales: press 1
- Support: press 2
- Administration: press 3
- Callback Request: press 0
All scripts in one catalogue: View and listen to /telephony/example-texts/, copy, personalise, and order directly.
Common Mistakes
- No promise of when you'll call back.
- Overly long messages, callers hang up.
- No alternative channel besides the phone.
Next Steps
Three Templates That Almost Always Work
Office Hours
Welcome to [Company Name]. We are currently unable to take your call. Please leave your name, number, and a brief message. We will call you back on the next working day.
Out of Office Hours
Welcome to [Company Name]. We are currently closed. Please leave a message or email us at [email address].
Menu Options
- Sales: press 1
- Support: press 2
- Administration: press 3
- Callback Request: press 0
At a Glance
- Goal: Every caller immediately knows what to expect.
- Tone: Warm, concise, and on-brand.
- Action: Always mention an alternative channel (email, form).
Ideal Length Aim for 20-25 seconds per message. Longer messages lead to callers hanging up; shorter ones lack sufficient context.
Basic Rules for Every Phone Script
- Company name in the first sentence.
- Specific callback promise or redirection.
- One message per recording, not everything at once.
Tone and Pace Write as you speak. Avoid jargon unless your target audience expects it. Let professional voice actors determine the rhythm and breathing.
Example Texts and Demos Use the script block below and listen to telephony demos to choose the tone and pace before recording.
Common Mistakes
- No promise of when you'll call back.
- Overly long messages, callers hang up.
- No alternative channel besides the phone.
- Forgetting bank holidays; plan out-of-office scripts in advance.
Next Steps
















